TRT GOLD

Legal

Privacy Policy

Last updated: April 21, 2026

TRT GOLD ("we," "us," "our") operated by Body Tonic, LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth services and website.

1. Information We Collect

  • Personal Information: Name, date of birth, address, phone, email, government ID for identity verification.
  • Protected Health Information (PHI): Medical history, lab results, prescriptions, consultation records.
  • Payment Information: Processed securely by our PCI-compliant payment processor; we do not store full card numbers.
  • Technical Data: IP address, browser type, device identifiers, cookies, usage analytics.

2. How We Use Your Information

  • Provide medical consultations, treatment, and prescription fulfillment.
  • Verify identity and eligibility for telehealth services.
  • Process payments and manage subscriptions.
  • Communicate appointment reminders, lab results, and treatment updates.
  • Comply with legal, regulatory, and licensing requirements.

3. HIPAA & PHI

We are a HIPAA-covered entity. Your PHI is handled in accordance with our Notice of Privacy Practices. We will not sell or use your PHI for marketing without your written authorization.

4. Sharing Your Information

We share information only with:

  • Licensed physicians and clinicians providing your care.
  • Our partner pharmacy (Strive, Empower, Grand Avenue, Signature) to dispense and ship medications.
  • Laboratory partners (Quest Diagnostics & LabCorp) for diagnostic testing.
  • Payment processors, IT vendors, and other business associates under HIPAA-compliant Business Associate Agreements.
  • Government authorities when required by law (subpoena, court order, public health reporting).

5. Data Security

We use encryption in transit (TLS 1.2+) and at rest, role-based access controls, audit logging, and routine security assessments. No system is 100% secure; we will notify affected users of any breach as required by law.

6. Your Rights

You may request to access, correct, or delete your personal information. California, Virginia, Colorado, and other state residents have additional rights (CCPA/CPRA, VCDPA, CPA). Email info@mybodytonic.com to exercise your rights.

7. Cookies & Tracking

We use essential cookies for authentication and analytics cookies (with consent) to improve our services. Manage preferences via the cookie banner.

8. Children

Our services are intended for adults 18 years or older. We do not knowingly collect data from minors.

9. Changes

We will post updates to this policy here and notify you of material changes by email.

10. Contact

Body Tonic, LLC
300 Beardsley Lane, D-102
Austin, TX 78746
Email: info@mybodytonic.com
Phone: (512) 383-5204